Client Testimonials

With our depth of experience, we think we have the best team to look after you and your business insurance needs. But rather than asking you to take our word for it, we asked some of our longtime clients to tell you what they think. See what they said below. 

David Lee Young

Martin set the standard on client focus and performance well before client surveys and testimonials became fashionable.

I’ve had the pleasure of engaging Martin as our insurance adviser for many years through different firms. He always went into bat for us and scored a ton even when we were facing hard markets, major claims or just looking to re-structure our program.

His relationships in the insurance markets are exceptional. He ran his team servicing many clients but we always felt we had his priority.

I would have no hesitation in engaging him again and so it goes without saying that I would commend him to any position where exceptional team leadership and performance are required.

David Lee Young
Chief Operating Officer
JLL Hotels (Former Executive General Counsel – Asia Pacific JLL Group)

Wayne Derrick

As Asia Pacific Regional Finance Director of a large multinational, multi modal freight/logistics and TPL warehousing company with more than 23,000 employees, one of my key accountabilities was managing risk for the businesses in my jurisdiction.  When evaluating risk and insurance requirements across a complex and dynamic business framework, it is crucial that you partner with the right advisers.  My personal view is that the time investment required by both parties to understand the business drivers, and functional activities conducted by large organisations such as the one I worked for is so great, that you have to develop relationships with people you both trust and carry levels of expertise not often found in the general market place.

To this end I was delighted to establish exactly this type of relationship with Martin and his team, who earned my confidence and consistently demonstrated their value throughout their tenure as our broker over many years.

Specifically, Martin was able to highlight deficiencies in our program, give us advice on how we approached risk and structure a program that better suited our business.  The day to day service never wavered.

I can wholeheartedly recommend Martin to any organisation who seeks a valued insurance and risk business partner.

Wayne Derrick C.A.
Former Chief Financial Officer (NZ) and Regional Finance Director – Asia Pacific Air Express International Corp (now DHL).

Denis Aitken

Until my retirement in 2008 I was Deputy Executive Chairman and Company Secretary of the WFM Motors Pty Ltd group of companies.  WFM and its majority shareholder, NGP Investments (No 2) Pty Ltd, comprise the largest privately owned group of motor vehicle dealerships in Australia trading in NSW, Victoria, Queensland and the ACT and representing all of the major franchisors.  Additionally the group owned dealerships in the USA, France and England.

I am aware that Mr. Martin van Rhoon is involved in the establishment of a new insurance adviser business and he has sought from me a testimonial in relation to the WFM group’s experience with him and I am pleased to do so.

Between 1997 and 2003 the group’s insurance and risk advisory needs were very ably met by Martin who was Account Director with Minet Australia Ltd from 1990 to 1997.  Following the acquisition of Minet by Aon Insurance Services in 1997 Martin was appointed to the position of “General Manager Corporate” and continued to be directly involved with our group.

My long experience with Martin and his team was positive.  He was at all times very professional in his dealings with the group and quickly established a high degree of trust and confidence with our staff members.  Over the years we had many claims including several large claims relating to hail and property damage.  I recall a claim relating to a major fire at one of the group vehicle parts warehouses resulting in extensive building and stock damage.  Within three days of the fire Martin had organized a preliminary progress payment from the insurer of $3,000,000.  The entire claim proceeded smoothly and inconvenience to dealership customers was minimal.

Martin was proactive in risk management initiatives that contributed to reducing claims and consequential premium increases.  Martin is a most experienced and competent insurance executive and I have no hesitation in recommending him to any prospective client for his new insurance adviser business.

Your sincerely,
Denis Aitken
13 February 2018